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Refund Policy
Mobolan is williing to provide you an outstanding online purchasing experience. Please familiarize yourself with our refund policy described below. Additionally, always confirm that the products you have selected are compatible with your device and/or operating system. If a free trial or demo is available, please consider trying the software before buying to experience it first hand and ensure that it meets your needs and expectations.
If you have any problem in using Mobolan, please contact our so that we can assist you with a resolution. We will make every reasonable attempt to resolve any issues you may have with your application purchase.
Within 30 days of your purchase, we will issue a refund for the full product purchase price if you experienced one or more of the following issues and our customer care cannot solve your problem(s):
- The software was not delivered.
- A working registration key was not delivered.
- The software download failed.
- The software is not compatible with the device.
- The software would not install on the device.
- The software has been proven defective by either Mobolan or the software developer.
- Mobolan has billed your account in error.
We regret that we are unable to provide refunds for:
- Software that is no longer compatible with your device due to a device replacement.
- Application purchases occurring more than 30 days prior to Mobolan Customer Care’s receipt of your initial request regarding such application.
Please note that a refund request does not guarantee a refund. We will make every reasonable attempt to resolve your request in accordance with this policy before any refund request is considered.
All refunds will be issued in the same form of payment as the original purchase, i.e. through PayPal. By receipt of a refund, the purchaser agrees to remove and delete the software, all of its components, any registration codes, and fully downloaded versions from the device and/or computer. All refunds are final and shall serve as the sole remedy for any claims relating to the purchase, download, use or inability to use the Mobolan software application(s), unless such limitation is otherwise prohibited by law.
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